Client Results

Nationwide Non-profit gains visibility and control while saving 30%

A large non-profit with over 70 locations in the Northeast region had a $1.7 million voice and data network spend with no accurate inventory of services, tracking mechanisms or cost allocation.

The Challenge:

  • The unexpected departure of the CIO left the organization without a complete understanding of or the reasoning behind their network and WAN topology.
  • Operational disparities and a lack of standard operation procedures and procurement policies made baseline spending or benchmarking nearly impossible to manage.
  • The Finance Department completely lacked the ability to allocate costs to operational entities.
  • Data network services and equipment costs were simply out of control.
  • HIPPA requirements and E-Rate eligibility added complicated requirements to their already overburdened IT staff.

The Method Solution:

  • METHOD started the engagement with a complete audit and analysis of their service contracts, a detailed inventory of the services and spends while formulating a new strategy in-line with corporate goals.
  • METHOD implemented a new Telecom Expense Management (TEMS) software based framework for the client to properly manage these technology expenses addressing cost center allocation and timely, cost effective bill verification and processing.

Benefits to the Client:

  • METHOD renegotiated existing service provider contracts saving a verifiable 30% off their data network spend, 33% off their voice services spend and recovered over $37,000 in refuted and incorrect billing charges.
  • METHOD continues to provide objective and insightful expertise that is 100% fully funded by ongoing cost savings.

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